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January 2019
Business Planning Part 2: Writing Your Business Plan
We will cover the first sections of a business plan with examples for each section.
Find out more »Business Planning Part 3: Making It Happen
We will cover the remaining sections of a business plan with examples for each section. Sections include Marketing, Operations, personnel, management, financial, and executive summary.
Find out more »February 2019
Business Planning Part 4: Designing the Customer Experience
Customers are the heart of your business. Learn how to use the customer journey map, the customer experience map, and service blueprints to improve and enhance your customers' experience with your business.
Find out more »