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January 2019

Business Planning Part 2: Writing Your Business Plan

January 22 @ 6:00 pm - 8:30 pm
Central Carolina Community College, 764 West St.
Pittsboro, NC 27312 United States
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We will cover the first sections of a business plan with examples for each section.

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Business Planning Part 3: Making It Happen

January 29 @ 6:00 pm - 8:30 pm
Central Carolina Community College, 764 West St.
Pittsboro, NC 27312 United States
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We will cover the remaining sections of a business plan with examples for each section. Sections include Marketing, Operations, personnel, management, financial, and executive summary.

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February 2019

Business Planning Part 4: Designing the Customer Experience

February 12 @ 6:00 pm - 8:30 pm
Central Carolina Community College, 764 West St.
Pittsboro, NC 27312 United States
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Customers are the heart of your business.  Learn how to use the customer journey map, the customer experience map, and service blueprints to improve and enhance your customers' experience with your business.

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